• Order to Cash Lead, BPM

    Location US-PA-Philadelphia
    Job ID
    # Positions
    Exp. (Yrs)
    5-10+ yrs
    Manager (Supervisor of Staff)
    Full Time
    Visa Sponsorship
    Domestic Travel Required
    % Domestic Travel
    Int'l Travel required
    % Int'l Travel
    Company Vehicle
    Working from Home Office
    Relocation Eligible
    Works with Chemicals
    Lifting required
  • Overview

    FMC Corporation is an agrochemical company serving agricultural markets globally for more than a century with innovative solutions, applications, and quality products. FMC acquired Cheminova in April of 2015 to deliver direct market access channels, broadened product lines, and improved operating performance in key global regions. Revenue totaled approximately $3.3 billion in 2016. FMC employs approximately 6,000 people throughout the world and operates a unique, variable cost manufacturing and supply chain model that provides operating flexibility, lower costs, and strong performance.  Ever since our beginning in California in 1883 when John Bean invented the first piston sprayer for agriculture, FMC has continued a proud heritage of pioneering solutions for our customers. Today, we use an array of advanced technologies in manufacturing, research and development to produce customized products and solutions for the many regions we serve.

    As a global leader in the agro-chemicals business, FMC provides innovative and cost-effective solutions to enhance crop yield and quality by controlling a broad spectrum of insects, weeds and disease, as well as in non-agricultural markets for pest control.

    Following the close of the DuPont transaction, FMC will be a significantly larger crop protection company with a broader manufacturing footprint, a more complex supply chain, and a greater need to track, report and analyze business performance in a timely, accurate manner. Beginning in 2018, we will launch an initiative to modernize our business processes and systems, which will include investment in a new SAP suite that will support all core business processes.


    We have been operating with an SAP system that was installed in the late-1990s, and more recently we added a second SAP system from legacy Cheminova.  The DuPont acquisition presents us with a timely opportunity to modernize and consolidate multiple, inefficient IT systems into a single SAP platform that follows chemical industry best practices and can scale to support our company’s future growth. This is an important project for FMC, requiring a dedicated team of employees and outside consultants who will work together to modernize every facet of our business processes, including Finance, Supply Chain, Logistics, Manufacturing, Sales & Marketing, Regulatory & Compliance, Procurement, Enterprise Master Data, Reporting & Analytics, and other areas


    The Order to Cash Lead has a broad and deep understanding of his/her process area and is responsible for ensuring the implementation of standard and Chemical Industry best practices global processes (where applicable) enabled primarily by SAP S/4 HANA technology. Order to Cash includes Logistics, Transportation, Warehousing, Order Management, amongst other areas. The implementation scope will focus on the FMC Ag Solutions business, including FMC, legacy Cheminova and the Heritage DuPont acquired Crop Protection business. As a member of the core Process & Solutions Team, the Order to Cash Lead will work closely with other functions on the end to end process and systems integration, IT and the program implementation partner. This position will also be responsible for leading the Order to Cash Operating Committee to ensure alignment with the function as it relates to scope, process design, organizational impact, amongst other items. The overall Program Operating Committee will be led by the Program Leads.


    This position is the overall process owner of the global Order to Cash template. He/she is responsible for leading the team of business experts who will drive the overall process definition and design across the different sub-process areas of Order to Cash. He/she will have an activate participation on the initial phase of the program defining the strategic intent of the implementation, detail the scope and project charter as well as build and manage the Order to Cash team. This position will also partner with the IT OTC Solution Lead with shared ownership to manage, design, scope and ensure the implementation of standard processes and program design principles. The Order to Cash Lead has an integral role in the delivery of the global business blueprint.


    The Order to Cash Lead will ensure the Order to Cash sub-workstreams work closely with the regional teams of skilled business resources to clearly define local and regulatory requirements, test all requirements, and support successful Go Live within each location. This position will also partner with the Business Transformation Lead and his/her team on the management of the business transformation including all components of change management (stakeholder engagement, communications, training).


     The Order to Cash Lead will need to effectively partner with all levels of the organization, provide thought leadership, lead and influence others, drive results, and provide expertise and guidance to monitor and manage the effectiveness of data, technology, process and strategic outcomes.


    Key Responsibilities:

    - Process owner of the global template for their function

    - Responsible for the deployment of standard functionality and best practices

    - Responsible for creating and keeping updated the project charter and scope documents

    - Manage workstream project plan

    - Co-lead the business blueprint sessions

    - Raise areas of gap along with business case to deviate from standard functionality and best practice

    - Work closely with the Business Transformation Lead and his team to quantify and articulate the process change

    - Work closely with the Reporting & Analytics and Enterprise Data Management Leads to ensure functional needs are captured and developed

    - Create and own the functional Operating Committee (link between the program and the functional owners in the business)

    - Build and manage the business functional team for the program

    - Support program leadership and liaise with the Steering Committee to mitigate risks/resolve issues

    - Provide guidance and subject matter expertise on program activities and processes

    - Manage Order to Cash program issues and risks and provide insight on resolution

    - Lead update meetings and discussions with Order to Cash Steering Committee to mitigate risks, resolve issues and address actions

    - Facilitate integration and coordination with other ongoing initiatives across the organization that are interdependent with Order to Cash functions

    Required Education

    • A minimum of a Bachelors Degree in Accounting, Finance or related academic discipline



    • 5 to 10 years of relevant functional experience in Order to Cash
    • Practical knowledge of Order to Cash best practices
    • Project management experience in cross-functional systems implementations
    • Demonstrated skills in working effectively across business lines and partnering with other functions to meet common objectives
    • Previous employment with multinational companies in Agrochemical or related industries
    • Proficient in English
    • Expertise in the Order to Cash function and end to end processes

    • Understands business processes and impacts of process and system design decisions

    • Large-scale, global program management experience, including full life-cycle system deployments

    • Experience with Order to Cash transformation methodologies

    • Continuous learner who seeks to expand current knowledge of the SAP functional and technical solution while also further developing leadership and influencing skills

    • Self-leadership: self-motivated requiring minimum supervision

    • Open minded: experienced but be willing to change

    • Credibility with the Function: able to define and align on strategies, maintain strategic focus

    • Make tough calls

    • Courageous: not “yes men” but not unnecessarily disruptive or argumentative either

    • Ability to communicate complex topics to diverse audiences (ability to simplify)

    • Leadership of people: gets things done through others, builds teams and maintain them motivated

    • Strong communication and stakeholder management skills




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